The Dirt
User Offboarding

In this, the most important episode of The Dirt ever, Mark, Steve and I talk about a term we frankly invented for this show:User Offboarding. We discuss how to let go of your users whether it be through an acquisition, sunsetting a service, or users themselves walking away. We go through the different reasons a service might end and how to do so in a responsible manner. We also talk about what to do with someone's data once they leave your service. Once again... the most important episode we've ever done... listen in.

Direct download: 166-offboarding-final.mp3
Category:tech -- posted at: 8:41am EDT